Shipping Policy

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Shipping Policy

Welcome to Nanobless! We’re committed to delivering your orders quickly and efficiently. Please review our shipping policy for detailed information about our processes and timelines.

Processing Time

  • All orders are processed within 1-2 business days.
  • Orders are not shipped or delivered on weekends or holidays (some exceptions may occur).
  • If we experience a high volume of orders, processing times may be delayed slightly. We will notify you of any significant delays via email.

Shipping Rates & Delivery Times

We currently offer shipping to the United States, Canada, Mexico, and select Latin American countries.

Domestic Shipping (United States)

  • UPS GROUND SHIPPING: [1-5 business days] – "Free on orders over $150
  • Expedited Shipping: [1-3 business days] - Carrier calculated shipping

International Shipping

  • Canada & Mexico:
    • UPS STANDARD: 3-5 business days] – carrier calculated shipping
    • Expedited Shipping: [1-3 business days] – carrier calculated shipping

Other Countries: to be added

  • Standard Shipping: [Insert delivery time] – [Insert cost]
  • Expedited Shipping: [Insert delivery time] – [Insert cost]

Note: Delivery times are estimates and may vary based on customs clearance and other factors.

Duties and Taxes

  • United States: Sales tax will be calculated at checkout, where applicable.
  • International Orders: Import duties, taxes, and other fees are the responsibility of the buyer. These charges are not included in the product price or shipping cost.

Shipping Carrier

We primarily ship through UPS for both domestic and international orders to ensure fast and reliable delivery.

Order Tracking

  • Once your order ships, you will receive a confirmation email with a tracking number. Use this number to track your package’s progress directly through the carrier’s website.

Lost, Stolen, or Damaged Packages

  • We are not responsible for lost or stolen packages. Please ensure your shipping address is correct.
  • If your package is marked as delivered but you did not receive it, contact the shipping carrier directly.
  • For damaged items, email us at help@nanobless.com with photos and your order number within 1-5 days of receiving item.
  • *all orders will be insured for shipping through carrier*

Contact Us

If you have any questions about our shipping policy, please reach out to us at help@nanobless.com. We’re here to help!